Built in Auckland — for the way Kiwi businesses actually work.
We're a small NZ team building the AI receptionist that real service businesses need. No call centres, no offshore support, no enterprise procurement.
From missed calls to every call answered.
Hellodesk started with a simple observation: every Kiwi service business owner we knew was losing jobs to missed calls. Up a ladder, under a house, on the road — the phone rings and there's no one to answer.
We built Hellodesk to fix that — an AI receptionist that picks up in seconds, captures the job, escalates emergencies, and emails you the summary. Same engine on phone or web.
We're based in Auckland. Our team, our infrastructure, and our support are all in New Zealand. When you sign up, you talk to people who understand how Kiwi businesses actually operate.
The principles that shape every decision.
Built for service businesses
Hellodesk is designed for the way trades, clinics, dealers, and service businesses actually work — on-site, on the road, after hours. Not enterprise call centres.
Every call counts
A missed call is a missed job. Every line of product, every onboarding session, every support ticket comes back to that one principle.
Simple and honest pricing
No lock-in contracts, no hidden fees, no enterprise sales process. Three plans, clear overage rates, cancel anytime. Upgrade when you're ready.
Inbound only — full stop
We never use Hellodesk to make outbound sales calls or contact anyone who hasn't opted in. The platform is a receptionist, not a sales tool.
Local support, world-class voice AI.
Our team, infrastructure, and operations are all based in NZ. We use the best voice and language models in the world — but you're always talking to someone in your time zone when you need help.
Want to see it in action?
Try the live demo, or request a tailored walkthrough — every account is hand-onboarded.