Built for Kiwi service businesses that can't afford to miss a call.
How tradies, clinics, locksmiths and property businesses use Hellodesk day to day. Pick the one closest to yours — your setup will look a lot like it.
On the tools, calls still answered
Two or three jobs a week typically lost to missed calls. Hellodesk picks up every time, captures job details, and texts a summary to call back between jobs.
After-hours coverage that works
Faults don't only happen 9-to-5. Wake up to a full summary — name, address, what they need, how urgent it is — instead of an empty voicemail box.
Crews stay on the roof, not the phone
Hellodesk handles the phone so your team doesn't have to stop work. Callers reach an agent that knows your business, not voicemail.
Front desk that scales for peak hours
Bookings, FAQs, repeat scripts and after-hours overflow handled, so reception staff can focus on patients in the room rather than the queue on hold.
Urgent escalation, 24/7
Lockouts come in around the clock. Hellodesk gauges urgency against your rules and forwards the caller to your on-call mobile in real time.
Swap out the answering service
Replace after-hours human answering services with an AI receptionist that captures the same level of detail and pushes summaries straight to your team.
Catch the bouncing web visitor
Drop the voice widget onto listings pages — visitors who'd never have called can ask a question right there. Same agent that answers your phone answers the web.
See how it would work for your business.
Hand-onboarded by our team. No lock-in. Cancel anytime.