The AI receptionist built for Kiwi businesses.
Same problem every NZ service business has: a missed call is a missed job. We built Hellodesk to fix that — in a way that actually works for how you operate.
You shouldn't need to be at a desk to win the job.
Every Kiwi service business loses money to the same handful of call problems. Sound familiar?
Missed calls while on-site
You're under a house or up a ladder — the phone rings, you can't answer, and the customer calls someone else.
Lost after-hours jobs
Hot water cylinders don't wait until Monday. Calls that come in at 8pm go to voicemail and never come back.
Messy job details
Scribbled notes, missed callbacks, no record of what the customer actually said. Jobs fall through the cracks.
Time wasted on repeat questions
"Do you service my area?" "What are your hours?" — the same questions, dozens of times a week.
Why service businesses pick Hellodesk over the alternatives.
Built in New Zealand, for NZ businesses
Auckland-based team, NZ phone numbers, NZ English voice option, and language tuned for the way Kiwi customers actually talk. We get it because we live here.
Inbound only — never outbound
Hellodesk answers your customers when they call you. We never use the platform to make outbound sales calls or contact people who haven't opted in. No spam, no robo-dialling, no risk to your reputation.
Hand-onboarded — not auto-provisioned
Every signup is reviewed by a real person. We tune the AI to your call flow, your FAQs, your urgency rules, and your escalation paths before it goes live. Live in under a week.
24/7 coverage from day one
After-hours, weekends, public holidays — your AI receptionist doesn't sleep. Every call gets answered in seconds, every job gets captured, every urgent issue gets escalated.
Pricing built for SMBs, not enterprise
Three plans (NZ$149 / $349 / $799) covering solo tradies through to busy multi-location service companies. No lock-in contracts, no enterprise sales process, cancel anytime.
Front-desk cover without the headcount
Get 24/7 phone coverage from $149/month — no hiring, no rosters, no sick days. It pays for itself with a couple of recovered jobs.
Built different — on purpose.
Other tools
Faceless overseas voice agents
Hellodesk
Built in Auckland — phone our team and a real Kiwi answers.
Other tools
Generic chatbots dressed up as receptionists
Hellodesk
Real-time voice, sub-3-second answer time, natural conversation — not a phone tree.
Other tools
Auto-signup tools that go live the same day
Hellodesk
Hand-onboarded so the AI actually knows your business before it picks up.
Other tools
Per-minute pricing that surprises you each month
Hellodesk
Predictable monthly plans with included minutes and clear overage rates.
Other tools
Lock-in contracts and enterprise procurement
Hellodesk
Month-to-month, cancel anytime, no procurement process.
Stop missing calls. Start winning jobs.
Tell us about your business and we'll set up your trial.